Dear Valued Customer,
We want to notify you of a concerning issue that has recently come to our attention. It has been reported that fraudsters are spoofing our toll-free number and reaching out to customers, claiming to be from Idaho First Bank's Fraud Department.
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Privacy Policy
Your Privacy Is Our Priority
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In order to build a trusting relationship, we want to be transparent about why we need your personal information and what we do with it.
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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What we do: The types of personal information we collect, and share depend on the product or service you have with us. This information can include:
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Social Security number and income
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Account balances and account transactions
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Payment history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.​
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All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Idaho First Bank chooses to share; and whether you can limit this sharing.
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Idaho First Bank shares your information for the following reasons:
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For our everyday business purposes ---- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
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For our marketing purposes --- to offer our products and services to you.
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For joint marketing with other financial companies.
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For our affiliates' everyday business purposes --- information about your transactions and experiences.
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Idaho First Bank DOES NOT share your information for the following reasons:
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For our affiliates' everyday business purposes --- information about your creditworthiness.
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For affiliates to market to you.
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For nonaffiliates to market to you.
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How does Idaho First Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
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How does Idaho First Bank collect my personal information?
We collect your personal information, for example, when you:
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Open an account or deposit money
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Pay your bills or apply for a loan
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Use your debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.​
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Why can't I limit all sharing?
Federal law gives you the right to limit only:
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Sharing for affiliates everyday business purposes -- information about your creditworthiness.
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Affiliates from using your information to market to you.
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Sharing for non-affiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing​.
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Definitions:
Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.
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Our affiliates include financial companies, such as Peak Bancorp Inc., BAWAG Group AG, BAWAG P.S.K., and affiliates.
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Non-affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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We don't share with non-affiliates so they can market to you.
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Joint Marketing: A formal agreement between non-affiliated financial companies that together market financial products or services to you.
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Our joint marketing partners include financial service providers.
For questions, please call 1-866-634-2760.
Social Media-Important Notices
Please note posts are subject to our website's privacy and data security practices and policies.
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We reserve the right to remove any content we consider objectionable.
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​When you visit Idaho First Bank on any third-party sites such as Instagram, Facebook, LinkedIn, etc., your activity there is subject to that site's current terms and conditions, along with their privacy and data security practices and policies. These platforms aren't affiliated with Idaho First Bank and may have practices and policies that are different than our own.
Mobile App Data Privacy & Security Disclosure
This disclosure outlines how we collect, use, and protect your data when you use our mobile app, in compliance with both Apple's App Store and Google Play Store requirements.
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Data Collection
aWhen you use our mobile app, we may collect the following types of information:
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Personal information: such as your name, email address, phone number, and financial account information, which you provide when you register for an account or use certain features of the app.
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Device information: such as your device type, operating system version, unique device identifier, and mobile network information, which we collect to ensure compatibility, and improve app performance.
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Usage information: such as your interactions with the app, including pages visited, features used, and transactions made, which helps us understand how you use our services and tailor your experience accordingly.
Data Use
We use the collected information for the following purposes:
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To provide and maintain our services, including processing transactions, managing accounts, and responding to inquires.
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To improve and personalize your experience with our app, by analyzing usage patterns and preferences to offer relevant products and services.
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To ensure the security of our app and protect against fraud, unauthorized access, and other illegal activities.
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Data Sharing
We may share your information with the following third parties:
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Service providers: such as payment processors, cloud storage providers, and customer support platforms, who assist us in delivering our services and maintaining app functionality.
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Legal and Regulatory Authorities: when required to comply with applicable laws, regulations, legal processes, or government requests.
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Data Security
We employ industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access-controls, and regular security audits to safeguard your data.
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Your Choices
You can control certain aspects of data collection and use through the app settings. However, please note that limiting certain data may affect your ability to use certain features or services.
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Updates to this Disclosure
We may update this disclosure periodically to reflect changes in our data practices or legal requirements. We encourage you to review this page regularly for the latest information.
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By using our mobile app, you consent to the collection, use and sharing of your data as described in this disclosure.
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If you have any questions or concerns about our data privacy and security practices, please contact Idaho First Bank Customer Support at 1(866) 634-2760.
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